I didn't really like the Horde project until now--mainly because not knowing its details, except their webmail client. Today I had to install the Horde framework to some unix box and I'm amazed because its internal structure. Horde is a great (and huge) collection of projects using the same framework, don't believe what those people say who only tried the mailing client.

The goal was to install Whups for ticket management; the process was clear and straightforward after installing Apache, PHP and mySQL on the server and finding out that I need Horde 3.0 & Whups from the CVS.